Phoenix, Arizona Hvac Contractor Guide
Menu
Get a quote

Alien Air Conditioning and Heating llc

Updated 2026-08-04 · 3,430 reviewed · 448 listed · Scored from 257 Google reviews · How we rank ›

4.9(257) 93 composite score See reviews on Google ✓ Google-verified
AC Repair & InstallationHeating & Furnace ServicesIndoor Air QualityMaintenance Plans & Tune-Ups
Alien Air Conditioning and Heating llc
Services
AC Repair & Installation, Heating & Furnace Services, Indoor Air Quality
Reviews
257

What recent reviews say

Same-day emergency repairs and responsive callbacks set Alien apart in Phoenix heat emergencies. Staff like Jeremy, Mike, and Kenny diagnose honestly, show pictures of work, and avoid pushing unnecessary repairs. Decades-long customers cite fair pricing and clean installations; new clients praise how quickly technicians reach roofs in summer extremes and explain options clearly.

New systems install without surprises; existing units receive detailed maintenance records. The crew brings insulation and air quality work to the table too. Only recurring note: this is professional, accountable service from a family operation that shows up when the AC fails at 108 degrees.

Praised for
  • quick response and same-day service
  • honest diagnosis without upsell pressure
  • skilled technicians (Mike, Kenny, Jeremy)
  • detailed invoices with photos
  • family-owned, reliable long-term partner
punctualfair-pricingskilled-techniciansresponsivehonest-diagnosisfast-responseclean-workfriendly-staff
Best for: homeowners needing reliable emergency AC repair on hot days and honest long-term maintenance.

Strengths

  • same-day emergency repair in summer heat
  • honest diagnosis and no upsell culture
  • detailed invoices with before-and-after photos
  • family-owned with 50+ years claimed operating history

Worth knowing

  • Jeremy, Mike, and Kenny named as core technicians praised repeatedly
  • invoices include before-and-after pictures and detailed descriptions
  • responded within 15 minutes to emergency call during 108-degree day
  • callbacks within 30 minutes of voicemail
  • new installations include same-day or next-day service
  • owner Chris noted for quick response
  • technician Jeremy particularly noted for honesty about part replacement decisions
  • repair of 30+ year old Trane units on roof documented

What reviews say by service

AC Repair & Installation
Same-day emergency repair and honest installation without surprises; technicians explain options clearly and avoid upselling.
Heating & Furnace Services
Heating services praised for reliability and prompt response; long-term customers trust their work.
Indoor Air Quality
Air quality, insulation, and air sealing work noted as responsive and well-explained; integrated with AC/heating upgrades.
Maintenance Plans & Tune-Ups
Maintenance visits include detailed invoices with photos; customers appreciate thorough inspection and honest recommendations.

How it compares

  • Rated 4.9 against a 4.7 average across the 391 ac repair & installation businesses listed here.
  • Has more Google reviews than 79% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 92
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
248
4
4
3
1
2
1
1
3

Common questions

Can Alien Air respond on the same day in summer emergencies?
Yes. One customer called at 108 degrees and had a technician on the roof that afternoon. Another called on a Sunday morning and they arrived within an hour. Callbacks typically come within 15-30 minutes.
Do they try to upsell or push unnecessary repairs?
No. Multiple customers report being offered repair or replacement options with honest feedback, not sales pressure. One was not pushed when they declined to replace or add parts.
What does the invoice include?
Before-and-after pictures and a detailed description of parts and services, according to long-term customers.
Request a quote

Similar hvac contractors nearby

Any Hour Services - Electric, Plumbing, Heating & Air
90

Any Hour Services - Electric, Plumbing, Heating & Air

4.9(1653)✓ Google-verified

Any Hour's technicians consistently arrive quickly and fix problems the same day, with named staff like Emanuel, Richard Demarey, and Roberto earning praise for diagnosing issues efficiently and explaining solutions clearly. Customers cite professional behavior and respect for homes, though a few mention scheduling delays during extreme heat peaks and frustration with their automated phone system.

AC Repair & InstallationHeating & Furnace ServicesDuct Cleaning & Repair
View profile
HVAC Master Inc.
76

HVAC Master Inc.

4.8(11)✓ Google-verified

All 12 reviews are five-star. Technicians arrive on time, explain their work clearly, and finish quickly without mess. Customers report visible improvements in heating, cooling, and airflow after repairs and installations, with one business noting a technician named Sarah who handled an urgent issue and kept staff informed throughout.

AC Repair & Installation
View profile
Coronado HVAC LLC
87

Coronado HVAC LLC

5.0(42)✓ Google-verified

Reviewers consistently report same-day or next-day service with honest diagnostics and no pressure to buy unnecessary repairs. Carlos leads a team that communicates via photos, stands behind work with after-hours callbacks at no charge, and takes time to educate customers on maintaining their systems. Commercial and residential clients alike praise the crew's thoroughness, from deep cleaning units to installing air purifiers and corrosion inhibitors. Recurring mentions of professionalism, reasonable pricing, and willingness to go beyond the initial job mark them as the standout choice for Phoenix-area HVAC needs.

AC Repair & InstallationHeating & Furnace ServicesCommercial HVAC
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-04