Cooler Tymes earns trust through speed and honesty. Customers regularly report technicians arriving when promised and fixing complex problems on the first visit, from failed compressors to botched repairs other shops left behind. The team (named staff like Brian, Mike, Noe, Joel, and others) treats people like family and keeps prices fair, which explains why many stay for six years or longer.
Installation and maintenance work receives consistent praise for cleanliness and thoroughness. Reviewers value the upfront explanations and the real experience on the team, with Brian cited for 30 years in the Verde Valley and Mike for quick diagnostics. One long-time customer notes Cooler Tymes came in below competitor bids while delivering better service.
Both reviewers report serious problems: inflated quotes (control board priced at over 6x cost), parts claimed to be installed but never were, and unauthorized removal or replacement of equipment. Limited evidence, but both accounts describe deceptive practices.
Over the past three years, Deer Valley Plumbing has earned strong trust through fast response times and technicians who admit when parts aren't needed. A recent pricing complaint on water heaters stands out sharply against consistent five-star feedback on AC repairs, installations, and broader plumbing work.
Reviewers praise a family-owned operation that responds quickly to urgent calls and offers a senior citizen discount. Limited recent review evidence available.
Last updated 2026-08-04