Phoenix, Arizona Hvac Contractor Guide
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Ethan & Sons HVAC

Updated 2026-08-04 · 3,430 reviewed · 448 listed · Scored from 45 Google reviews · How we rank ›

4.8(45) 81 composite score See reviews on Google
AC Repair & InstallationHeating & Furnace Services
Ethan & Sons HVAC
Services
AC Repair & Installation, Heating & Furnace Services
Reviews
45

What recent reviews say

Ethan & Sons delivers consistent, honest HVAC service backed by rapid response and transparent pricing. Customers praise technicians like Landon, John, and Avery for diagnosing problems correctly, explaining repairs without pressure, and finishing jobs the same day or next morning even for emergency AC outages in Phoenix heat. The team handles furnace repairs, AC replacements, thermostat moves, and airflow fixes with equal skill. Communication stumbles early on-slow quotes, month-long waits-fade against strong follow-through and fair pricing that undercuts overpriced competitors. First-time homeowners and long-term clients alike report feeling confident their system got what it actually needed, not unnecessary upgrades.

Technicians conduct thorough inspections, use tools like infrared cameras to show problems, and clean up after themselves. The company warranties labor for a year beyond the manufacturer's guarantee and schedules confirmatory calls before arrival. A handful of customers waited longer than hoped or experienced rescheduled appointments, but were kept informed. One customer's first visit didn't catch a refrigerant leak until the system failed a day later; the team replaced the outdoor unit within a week and fixed a wiring issue at no extra cost. For busy Phoenix homeowners balancing multiple HVAC quotes, this outfit trades paperwork speed for honest estimates and expert execution.

Praised for
  • Honest diagnosis and no upselling
  • Fast response times, same-day and next-day service
  • Clear communication, explained repairs in simple terms
  • Professional technicians (Landon, John, Earl, Avery, Harrison)
  • Quality workmanship and thorough inspections
Watch-outs
  • Occasional communication delays and slow follow-up with quotes
  • Scheduling delays and month-long booking windows
  • Minor misdiagnosis on first visit in one case
punctualfair-pricingskilled-techniciansclean-workresponsivehonest-diagnosisfast-responsewarranty-honoredlicensed-professionalfriendly-staff
Best for: Phoenix homeowners replacing or repairing AC or furnace, especially those burned by high-pressure sales or slow service elsewhere.
Think twice if: Customers needing same-day quotes may face delays; scheduling can stretch a month out in peak season.

Strengths

  • Honest assessments and no unnecessary upsells
  • Same-day or next-morning emergency response
  • Named technicians (Landon, John, Earl, Avery, Harrison) known for clarity and skill
  • 1-year labor warranty plus manufacturer coverage

Worth knowing

  • Named technicians Landon, John, Earl, Avery, and Harrison consistently mentioned for professionalism and skill
  • John uses infrared tools to show air leak and efficiency problems to customers
  • Company installed 5-ton 16 SEER AC units with 100k heat pump air handlers and air scrubbers
  • Crew fixed kinked ductwork causing airflow issues during AC install
  • 1-year labor warranty offered on top of manufacturer's coverage
  • Same-day rescheduling when technician illness forced postponement; customer was notified immediately
  • Customer received detailed report with photos and notes after furnace work
  • Office staff (Harrison, Earl) handle scheduling and communication

What reviews say by service

AC Repair & Installation
Fast same-day or next-day response to emergency AC outages; thorough installation with ductwork review and airflow fixes; honest about whether repair or replacement is best choice.
Heating & Furnace Services
Skilled furnace repair and replacement; technicians diagnose issues clearly and follow up on incomplete fixes without charge; thorough safety checks and efficient burner replacement work.

How it compares

  • Rated 4.8 against a 4.7 average across the 391 ac repair & installation businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 84
Review volume 72
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
37
4
8
3
0
2
0
1
0

Common questions

How fast can you respond to an AC emergency?
Ethan & Sons called back within minutes in one after-hours case and sent a technician the same evening. For daytime calls, same-day and next-morning response is typical.
Will the technician try to sell me things I don't need?
Reviewers consistently report honest assessments and no pressure to upgrade or add services not truly needed. Technicians explain repair versus replacement options and let customers decide.
Do you cover service areas beyond Phoenix?
The business states it serves Phoenix and surrounding areas. Call to confirm coverage for your location.

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Last updated 2026-08-04