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Hackney Heating and Cooling, Inc.

Updated 2026-08-04 · 3,430 reviewed · 448 listed · Scored from 107 Google reviews · How we rank ›

5.0(107) 91 composite score See reviews on Google ✓ Google-verified Publishes prices
Heating & Furnace ServicesAC Repair & Installation
Hackney Heating and Cooling, Inc.
Services
Heating & Furnace Services, AC Repair & Installation
Reviews
107

What recent reviews say

Reviewers consistently praise Hackney for same-day or next-day service, honest troubleshooting that avoids unnecessary upsells, and transparent pricing. Named technicians Drew, Zach, Brenden, Matt, and Dallas earn personal recognition for their skill and responsiveness even during evening emergency calls. The team leaves work areas clean, installs equipment correctly, and makes themselves available in peak Arizona heat.

Praised for
  • fast response times
  • honest diagnosis and fair pricing
  • skilled and knowledgeable technicians
  • goes above and beyond service
  • clean professional work
punctualfair-pricingskilled-technicianshonest-diagnosisfast-responseclean-workresponsivefriendly-stafflicensed-professionalquality-installation
Best for: Homeowners needing fast, honest AC or furnace repair during Arizona summers

Strengths

  • Same-day emergency response
  • No unnecessary upsells
  • Named skilled technicians with years of experience
  • Clean professional installations

Worth knowing

  • Named technicians: Drew (owner/principal), Zach, Brenden, Matt, Dallas
  • Same-day service standard including evening emergency calls
  • Loaner AC units provided during replacements on 100+ degree days
  • Maintenance plans offered (twice-yearly tune-ups)
  • Family-owned since 1990; staff includes owner's family members

What reviews say by service

AC Repair & Installation
Diagnosed and fixed same-day AC outages; replaced units with clean, level installations and honest pricing; multiple years of repeat customer loyalty cited
Heating & Furnace Services
Customer replaced furnace; praised for quick response and professional installation without upsell pressure

How it compares

  • Rated 5 against a 4.7 average across the 391 ac repair & installation businesses listed here.
  • Has more Google reviews than 67% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 96
Review volume 88
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
107
4
0
3
0
2
0
1
0

Common questions

Can Hackney come out the same day for AC emergencies?
Yes. Multiple reviews confirm same-day or next-day appointments for AC failures, with evening phone troubleshooting available at 9:30 pm and later.
Do they offer maintenance plans?
Yes. At least one customer signed up for twice-yearly maintenance after emergency repair.
What is the cost for a Nest thermostat installation?
Their website lists $349.00 for Nest Thermostat Installed.
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Last updated 2026-08-04