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Howard Air Service Center

Updated 2026-08-04 · 3,430 reviewed · 448 listed · Scored from 1,143 Google reviews · How we rank ›

4.7(1143) 86 composite score See reviews on Google ✓ Google-verified
AC Repair & InstallationHeating & Furnace ServicesIndoor Air QualityMaintenance Plans & Tune-UpsDuct Cleaning & Repair
Howard Air Service Center
Services
AC Repair & Installation, Heating & Furnace Services, Indoor Air Quality
Reviews
1143

What recent reviews say

Reviewers report consistent competence and friendliness from named technicians across HVAC maintenance and repairs, with many citing long-term loyalty and trust. A few customers experienced missed diagnoses or incomplete work, raising questions about consistency in quality and accountability across the larger team.

The business offers maintenance contracts, emergency repairs, and has recently expanded into plumbing. Most praise highlights specific technicians (Luis Flores, Kenny, Andrew, Nick, Ramon, Gabriel, Nomar, Jamie) for skill and integrity. Annual service agreements include complimentary inspections and tuneups. Two recent one-star reviews fault technician knowledge gaps and lack of follow-through.

Praised for
  • knowledgeable and thorough technicians
  • honest diagnosis and fair pricing
  • professional customer service
  • reliable long-term partnership
  • clean work and attention to detail
Watch-outs
  • missed or inadequate diagnosis
  • charged without invoice or visible work
  • inadequate technician training on specific equipment
skilled-technicianspunctualfriendly-staffclean-workhonest-diagnosisresponsivefair-pricinglicensed-professional
Best for: Homeowners wanting long-term HVAC and plumbing maintenance with named technicians they can request.
Think twice if: Seek a second opinion if a technician misses a diagnosis; quality appears inconsistent between team members.

Strengths

  • 15+ years in business with strong repeat customer base
  • NATE certified technicians and BBB A+ rating
  • annual service contracts include free inspections and seasonal tune-ups
  • expanded to offer plumbing alongside HVAC

Worth knowing

  • Named technicians praised: Luis Flores, Kenny, Andrew, Nick, Ramon, Gabriel, Nomar, Jamie, Alejandro, Steve, Johnny, Rigo
  • Annual service agreements include free plumbing inspections and water heater checks
  • One review cited $356 diagnostic visit with uncompleted coil cleaning; another cited $8k water heater quote rejected by customer
  • Business states operating since 1977, claims NATE certified staff, BBB A+ rating, APS Top 10 Contractor status, 2017 BBB Torch Award for Ethics

What reviews say by service

AC Repair & Installation
Mixed: praised for installations and routine maintenance; one customer reports missed compressor/fan diagnosis
Heating & Furnace Services
Positive: customers report thorough inspections and informed explanations of findings
Maintenance Plans & Tune-Ups
Strong: annual service agreements valued for included free inspections and seasonal tune-ups; repeat customers after 15+ years
Duct Cleaning & Repair
Limited evidence; one review mentions condenser coil cleaning not completed as charged
Indoor Air Quality
Limited evidence from reviews

How it compares

  • Rated 4.7 against a 4.7 average across the 391 ac repair & installation businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 80
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
1042
4
18
3
13
2
10
1
60

Common questions

Do they offer annual service contracts?
Yes. Annual service agreements include complimentary inspections, seasonal tune-ups, and plumbing safety checks.
Can I request a specific technician?
Customers report being able to ask for named technicians like Kenny, Luis Flores, and others; availability not stated in reviews.
Do they serve my area?
They serve Anthem, Avondale, Buckeye, Carefree, Cave Creek, Chandler, Fountain Hills, and Gilbert from their Sun Sand Phoenix location.
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Last updated 2026-08-04