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Valley Heating, Cooling & Appliances

Updated 2026-08-04 · 3,430 reviewed · 448 listed · Scored from 1,819 Google reviews · How we rank ›

4.8(1819) 87 composite score See reviews on Google ✓ Google-verified
24/7 Emergency HVACAC Repair & InstallationDuct Cleaning & RepairHeating & Furnace Services
Valley Heating, Cooling & Appliances
Services
24/7 Emergency HVAC, AC Repair & Installation, Duct Cleaning & Repair
Reviews
1819

What recent reviews say

Valley Services shows up fast. Most customers report same-day or next-day appointments, especially for weekend emergencies, backed by text updates and staff like Judy who answer quickly. Technicians including Jeromy, Xavier, Mark M., Husan, and Justin earn praise for straightforward diagnosis, no upsell pressure, and reasonable rates. One customer paid for a diagnostic fee with no repair needed; another had a dryer misassembled and parts left out of place, requiring a spouse's YouTube video to catch the error. The business has operated since 1976 and claims N.A.T.E certified technicians, full licensing, and A+ Better Business Bureau standing.

Service breadth spans washers, dryers, refrigerators, and water heaters alongside HVAC work. Weekend availability and parts availability (sometimes overnight) separate this business in the local repair market. Appliance repair dominates recent reviews; heating and cooling mentions are sparse, though the business lists both services and emergency 24/7 availability on its website.

Praised for
  • fast response and same-day/next-day service
  • honest diagnosis and fair pricing
  • skilled and professional technicians
  • responsive communication via text and phone
Watch-outs
  • technician error on appliance reassembly
  • diagnostic fees charged even for quick fixes
  • technician misplaced parts during repair
fast-responseresponsivehonest-diagnosisfair-pricingskilled-techniciansfriendly-staffquality-installationclean-work
Best for: homeowners needing weekend or same-day appliance and HVAC repairs in the Phoenix metro area
Think twice if: technician quality varies; one dryer was misassembled and parts misplaced, requiring customer correction

Strengths

  • same-day and weekend emergency response
  • fast parts availability
  • no upsell pressure, straightforward diagnosis
  • text-based appointment tracking

Worth knowing

  • Technicians named Jeromy, Xavier, Mark M., Husan, Justin, Judy (dispatcher); praised for professionalism and honesty
  • Weekend and Sunday availability for HVAC and appliance repair
  • Text message appointment updates standard
  • Parts sourcing includes overnight availability in some cases
  • Diagnostic fees charged even if repair is trivial or fails to resolve issue

What reviews say by service

24/7 Emergency HVAC
Website claims 24/7 emergency availability; review evidence limited, though one customer got Sunday service
AC Repair & Installation
One customer praised excellent price on new rooftop AC unit; most HVAC detail sparse in recent reviews
Heating & Furnace Services
No specific review evidence for furnace or heating service
Duct Cleaning & Repair
No specific review evidence for duct cleaning or repair

How it compares

  • Rated 4.8 against a 4.7 average across the 391 ac repair & installation businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 87
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
1677
4
47
3
11
2
13
1
71

Common questions

Can I get service on weekends or evenings?
Yes. The business lists 7-day hours and customers report same-day Sunday and evening appointments, plus next-day Saturday service.
Do technicians upsell unnecessary repairs?
Multiple customers report straightforward diagnosis with no upsell pressure. One noted a tech advised fixing only what was broken.
How quickly can they come out?
Recent reviews cite same-day or next-day appointments, including Sunday. One customer reported arrival within a couple of hours.
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Last updated 2026-08-04