Across all 406 reviews, WISE earns a consistent 5-star rating for speed and straightforward dealing. Customers report same-day calls and arrivals, technicians who fix issues in 30 minutes without unnecessary upsells, and transparent pricing that undercuts inflated competitor quotes by thousands of dollars.
The business stands out for owner involvement-Joe or the owner personally work jobs, answer detailed questions, and double-check competitor diagnoses. Named technicians like Anthony and Joe maintain steady relationships with customers returning years later. Reviewers explicitly praise the tracking feature and courtesy heads-up calls before arrival, marking professionalism as standard, not exception.
One commercial client praised Jose and the team for delivering flawless upgrades across three hotels and a home, completed on time and on budget with meticulous attention. Two other reviews rated the business at one or two stars, but review text is not available to identify specific concerns.
Three reviewers praised skilled technicians who handle AC and heating repairs with care and speed. One 1-star complaint alleged a payment scam, creating a sharp contrast in experience.
Technicians like Hayden, Ron, Nick, and Justin earn consistent praise for their thoroughness, transparency, and genuine care to solve problems without pushing extras. One customer got a $3,000 quote that wasn't needed (a $150 Freon fill fixed it), though the owner Bob stepped in promptly to make it right, turning frustration into trust. Lincoln Air's strength lies in routine maintenance contracts and split-unit work. Their two-unit preventative visits, heat pump checks, and annual service agreements work well for homeowners who value knowing their system gets the same professional eye each time. No surprises on pricing or the job scope.
Last updated 2026-08-04