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Hansen Family Plumbing & Air

Updated 2026-08-04 · 3,430 reviewed · 448 listed · Scored from 1,433 Google reviews · How we rank ›

4.9(1433) 90 composite score See reviews on Google ✓ Google-verified Publishes prices
Commercial HVACMaintenance Plans & Tune-UpsAC Repair & Installation
Hansen Family Plumbing & Air
Services
Commercial HVAC, Maintenance Plans & Tune-Ups, AC Repair & Installation
Reviews
1433

What recent reviews say

Reviewers consistently report quick appointment slots, same-day or next-day service, and technicians who explain work clearly and address problems efficiently. Named staff like Ace, Ben, Javier, and Mark earn praise for professionalism and going beyond the job scope, with no high-pressure upsells on maintenance programs; a few note pricing feels steep for shorter jobs, but company culture emphasizes trust and family-run values.

Praised for
  • responsive scheduling and same-day service
  • knowledgeable and thorough technicians
  • fair pricing and no pressure upselling
  • transparent communication and explanations
  • staff go above and beyond for customers
Watch-outs
  • occasional initial miscommunications resolved quickly
  • pricing occasionally perceived as high for the work scope
punctualfair-pricingskilled-techniciansresponsivehonest-diagnosisfast-responsefriendly-staffclean-worklicensed-professional
Best for: Homeowners and commercial businesses seeking responsive plumbing and HVAC service without high-pressure sales tactics.
Think twice if: Some customers report pricing seems high relative to job duration, though most still return.

Strengths

  • Same-day or next-day scheduling
  • Named technicians praised for going above duty scope
  • No sales pressure on maintenance programs
  • Transparent pricing and repair options explained upfront

Worth knowing

  • Named technicians Ace, Ben, Javier, Mark, Dillon, and Conner regularly praised for professionalism and problem-solving
  • Ace fixed an AC thermostat and grille over 2 years out of warranty without charging
  • Conner assisted customer who felt faint during service
  • Company reroutes appointments within same day when capacity permits
  • Team completed full-house repiping under estimate

What reviews say by service

AC Repair & Installation
Technicians like Ace and Ben fix AC problems quickly, explain repairs clearly, and repair equipment beyond warranty without pressure.
Maintenance Plans & Tune-Ups
Maintenance program explained without sales pressure; 96% five-star rating suggests strong uptake and satisfaction.
Commercial HVAC
Website lists commercial plumbing but reviews focus on residential; limited direct commercial HVAC evidence.

How it compares

  • Rated 4.9 against a 4.7 average across the 391 ac repair & installation businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 93
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
1372
4
33
3
7
2
5
1
16

Common questions

Can I get a same-day or next-day appointment?
Yes. Reviews confirm next-day appointments as standard, and the company will often move earlier appointments up within the same day if capacity allows.
What does an HVAC tune-up cost?
Their website lists HVAC tune-ups at $79.
Do technicians push maintenance plans?
No. Reviewers note the twice-yearly maintenance program is explained but without sales pressure or added charges.
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Last updated 2026-08-04