Andrews Refrigeration Inc.
For restaurants and commercial facilities, Andrews delivers solid technical work: technicians diagnose problems clearly, explain maintenance needs, and often complete jobs the same day. Staff like Josh, Shane, Nolan, and Ethan earn specific praise for professionalism and responsiveness. However, the business struggles with consistency: billing disputes (including an unauthorized $739 charge), poor follow-up communication, and reports of rude behavior during estimates undermine trust. Performance hinges heavily on which technician arrives. The company operates across Phoenix, Tucson, Flagstaff, and beyond, handling refrigeration, HVAC, plumbing, and electrical work since 1996. Reviews for commercial refrigeration maintenance are strongest. AC and plumbing work show good outcomes but mixed communication. Overtime approval requests and wait times raise concerns about cost management.
